Our standard is "same day maintenance" so you don't have to wait 3 - 5 business days for your request to be addressed like the lease says.
An emergency is any maintenance issue that can cause damage to your health or the health of the property. Even if it's after normal business hours, if your request is an emergency, we'll be there to fix it quickly.
We handle all resident issues head on and immediately in order to ensure swift resolutions of any resident personality differences or concerns.